WataDish compared
The four ways a restaurant takes orders online, side by side. Each is good for something; the table says what.
| WataDish | A delivery app | A WhatsApp catalogue | An agency website | |
|---|---|---|---|---|
| What it costs | A plan from free; a commission only on card orders | A share of every order, usually 20 to 30% | Free, or a few dollars a month | A fee up front, then hosting; ordering is extra |
| Whose the customer is | Yours: their number and their orders are in your admin | The app’s | Yours | Yours |
| Ordering | From the table, for pickup and your delivery, in three languages | Delivery and pickup, inside the app | A message the customer types out | Usually a menu to read; ordering costs extra |
| Payment | Cash, Whish or OMT to you, or card | In the app, paid out on its schedule | Cash on delivery, or a transfer you ask for | Depends on what was built |
| Languages | Arabic, English and French on every button; the menu in up to ten | The app’s | Whatever you type | What you paid for |
| Your address | name.watadish.com, or your own domain | A listing among hundreds | A wa.me link | Your own domain |
| Set-up | A minute by yourself, or send us your menu | Days, with their onboarding | An afternoon of typing | Weeks |
| Changing the menu | Yourself, any time, from your phone | Through the app’s tools | Send the picture again | Ask the agency |
| Orders arriving | On a screen that rings until each is handled, and on WhatsApp | On the app’s tablet | In your chats | By email, if at all |
| Brings new customers | No: it serves the ones who already know you | Yes, for its share | No | No |
Many restaurants keep a delivery app for the customers it brings and move their regulars to their own site. What you keep by doing so: What you keep